Since the COVID-19 pandemic remains a threat to our clients and staff, in-person meetings continue to be on hold. Roose & Ressler continues to conduct our work by telephone, e-mail, mail, and by videoconferencing. We are maintaining sanitized space, and require face coverings when in-person contacts are needed. Even though some staff are working in our offices at some locations, we ask that you call ahead, so that we are ready for you. All staff in our Toledo location continue to work from home, but we can arrange for documents to be dropped off and to meet you for necessary in-person contacts.
Social Security’s offices, including the hearing offices, remain closed for most purposes. Disability hearings have been held by telephone conferences since April 2020. Social Security is rolling out a video-conferencing hearing option in which all parties can appear from separate locations using the Microsoft Teams platform.